Privacy Policy
1. Information We Collect
At Membicus, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Billing address and payment information
- Business or organization details
- Profile information and preferences
- Communications you send to us
Automatically Collected Information
When you use our Service, we automatically collect:
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send administrative messages and updates
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
- Personalize and improve your experience
3. Information Sharing
We may share your information in the following situations:
- With Service Providers: Third parties that perform services on our behalf, such as payment processing (Stripe), email delivery (Resend), and hosting (Vercel)
- With Your Organization: If you're a member, your membership organization will have access to your member profile and activity
- For Legal Reasons: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure payment processing through PCI-compliant providers
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@membicus.com
8. Third-Party Services
Our Service integrates with third-party services that have their own privacy policies:
- Stripe: Payment processing - stripe.com/privacy
- Supabase: Database and authentication - supabase.com/privacy
- Vercel: Hosting - vercel.com/privacy
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: